Customer Support Assistance
Reliable Assistance for Seamless Customer Experience
What to Expect?
Timely and personalized assistance, dedicated to efficiently resolving inquiries and maintaining your brand's reputation for exceptional customer service.
Chat Support
Email Support
Ticket Resolution
Phone Support
Social Media Support
Remote Screen
Escalation Handling
Community Support
Billing Support
And a lot more...
Ready to Optimize your brand's Customer Support?
Experience tailored solutions for Enhanced Customer Satisfaction
Seamless Integration
Our VAs seamlessly merge into your team, embodying your brand's language for a consistent customer experience.
Brand-Aligned
Prossistant's VAs adeptly use your brand's voice, building rapport and trust with customers effortlessly.
Efficient Support
With multi-channel experience, our VAs handle inquiries efficiently, reinforcing your brand's reputation.
Streamline your customer support operations by leveraging our cost-effective virtual assistance solutions, designed to meet your unique business needs.
Our Simple Pricing Model
Tailored to fit YOUR budget and support needs
GROWTH
4 HRS A DAY / 80 HRS MONTH
- Your timezone and preferred hours
- Rigorous vetting and background checks
- Onboarding Support
- Proactive monitoring and quality control
- No setup fees
- Easy Cancellations
- Select your preferred billing option
- Account Manager
- Weekly Progress Report
RAMP
8 HRS A DAY / 160 HRS MONTH
- Your timezone and preferred hours
- Rigorous vetting and background checks
- Onboarding Support
- Dedicated VA
- Proactive monitoring and quality control
- No setup fees
- Easy Cancellations
- Select your preferred billing option
- Account Manager
- Weekly Progress Report
LITE
2 HRS A DAY / 40 HRS MONTH
- Your timezone and preferred hours
- Rigorous vetting and background checks
- Onboarding Support
- Proactive monitoring and quality control
- No setup fees
- Easy Cancellations
- Select your preferred billing option
- Account Manager
- Weekly Progress Report
Not sure which plan you need? Need customized help? Get in touch.
Prossistant Hiring Process
Navigate the journey to joining our team, from application to onboarding.
Looking to become a Prossistant? See our current opennings.
Resume Review
Our HR scour resumes, inviting promising candidates for a quick phone screening.
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Initial Screening
We dive into your skills, ensuring a perfect fit. If so, we schedule a Zoom interview.
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Zoom Interview
Our team engages you one-on-one, exploring your expertise and your strengths.
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Offer Letter
If you've dazzled us, our HR extends an offer, inviting you to join our dynamic team.
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Pre Onboarding
Before you join, we'll get to know each other and share essential company info.
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Hey Prossistant!
Welcome aboard! You'll join our vibrant community, receiving personalized guidance.
Discover How We Can Assist You
Let's Connect and Explore Opportunities Together
Customer Support FAQs
We can securely store your credit card details when you sign the agreement and automatically bill you every two weeks. Alternatively, if you prefer not to share your credit card information, we can send you an invoice bi-weekly.
There is no long-term commitment required. You can terminate the agreement with a 14-day written notice. For those opting for a long-term commitment, we offer specialized pricing plans.
We employ a rigorous selection process, including resume reviews, Loom video introductions, and interviews, to ensure you choose the right candidate. If the virtual assistant needs further training, they can join our On-the-Job training program at no additional cost. Should your needs change, you have the option to request a replacement.